Kevin Horrack

Kevin Horrack, a keen footie man (and recently lawn bowls!) celebrated 50 years with NZI on 1 September. We caught up with him to find out his secret to a long and happy insurance career.

“I landed in insurance because I was good with numbers. I had two interviews – one with Westpac Bank and one with South British Insurance. I was offered the position at South British Insurance and here I am 50 years later with NZI, who acquired South British in 1981.

“I was only 17 when I started so I was nervous, but I remember how I was accepted by the team - especially by the manager who ended up having a major influence on my career for the next decade. I was so lucky that he took an interest as I’m doubtful I would have continued without that support.”

Kevin started out as an office junior but was quickly promoted to claims officer. Then, due to the mentoring his manager gave, Kevin took roles across most of the business, including underwriting, reinsurance, accounts, processing and being a branch manager.

“NZI has been great as I’ve been able to work in different roles and places, including Nelson, Christchurch, Dunedin, Hamilton, Rotorua, plus a three-year secondment as a technical advisor in Indonesia.”

Kevin currently works as a team manager in broker claims and has a lot of respect for the work brokers do and the relationships between brokers, customers and NZI.

“Relationships are important to me – in all parts of my life. I’m a keen sportsman and even though I don’t play anymore I like to give back to the rugby community – it gave so much to me when I was young. I’m currently a life member and treasurer for Fraser Tech rugby club in Hamilton, plus I’m the treasurer at my local bowling club.”

In celebration of his 50th anniversary Kevin had a catch-up with friends from the broker community and NZI, plus he and wife Sandra are off on a South Island adventure.

Even after 50 years Kevin is still challenged and stimulated by the insurance industry. Besides the satisfaction he gets from solving problems and having his own thinking challenged, he really enjoys the people side of things. And Kevin’s advice for a long career in insurance?

“Just be yourself. Find someone that takes an interest in your career and use them as a mentor. Be prepared to take some risks and back yourself as you’ll meet some great people. But most of all, enjoy the experience and maintain your humour.”